Hana Knytlová

Dipl.-Übers. (FH) Hana Knytlová, Owner

We are a translation and transcreation agency that specialises in providing Central and Eastern European language services.

We offer high-quality translations and transcreations for end clients as well as acting as a subcontractor for other language service providers. Our goal is the successful completion of each language project so that our customers are completely satisfied. Whether we are working with a multinational corporation on a large translation project using cutting edge CAT software, or translating a page of text for an end client, we can reliably translate it all.

Qualified and professional mother-tongue translators and expert technical translators with expertise from Central and Eastern European countries, as well as from countries where a world language is the native language, come together to form a successful team who can provide you with both perfect content and style in a way that is idiomatic to each country.

This is why we have a good reputation with customers from many different industries: Trade and industry, financial and insurance industry, media, tourism, associations and organizations as well as other leading language service providers for whom we work as a subcontractor.

Our policies

philosophyWe offer consistently high-quality services to our customers, working alongside them as a reliable and dependable partner.

We carry out the tasks entrusted to us and our projects responsibly, carefully and in the shortest time possible.

Each of our employees and translators form an integral part of our quality management process. We make sure that all tasks related to quality and security within the framework of a project are continuously planned, coordinated and checked time and again. In this way, the demands of our customers, as well as the corresponding legal and regulatory requirements are fulfilled.

We prefer to work on a “zero error” basis. Any problems that might arise from a project, will naturally be solved in partnership with the other party, resulting in a mutual agreement. The way in which we do business with our employees, translators, and of course our customers, is always human and fair.

Your feedback is important to us – it’s only through a continuous improvement process that the quality of our services can be constantly improved.

Our know-how

know-howWhen translating texts of all types, you can rely on the knowledge and the experience of our translators. Excellent language skills aren’t enough – we only entrust translations to translators that are or were active in the relevant specialist field or area of expertise, and who have numerous years of experience in translating.

Because we often carry out projects with texts that include demanding terminology, our translators must have special know-how in their respective areas of expertise. Only the combination of excellent language knowledge with professional expertise makes it possible to deliver high-quality translations that are accurate and reliable. This is why we have a network of academically qualified translators and experienced professionals who make it possible for us to deliver translations of the highest possible quality.

Add to this, our expertise in the continuous improvement of our working methods and the quality assurance processes. We not only educate our translators, but also explain our approach to our customers before implementing any project. To constantly maintain the highest level of customer satisfaction, we maintain good relations through regular consultations and feedback. We help our customers in the analysis of their project and recommend tools and cutting-edge technologies that will improve quality, increase productivity and optimise the price.

Why you should choose us:

  • Reliable service – we only promise what we can deliver.
  • Immediate feedback on customer requests (within 15 minutes).
  • We offer professional advice and meet your requests.
  • We are able to successfully complete large multilingual projects within short deadlines.
  • No minimum billing for regular customers (with at least 10 completed projects).
  • Excellent after-sales service, which means we are also at your disposal after the project has been completed.
  • Individual care.
  • Competitive prices.
  • Free test translation, so you can check the quality and reliability of our services without obligation.
  • We meet deadlines!
  • We offer translations in many disciplines by qualified and certified translators.
  • All internal and external employees have signed a confidentiality agreement with us – we place the highest possible value on your privacy.
  • You will have a personal project manager. They are responsible for each project and will be with you from the moment your order is placed to the end of the project. You will always have the same contact person.

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